General Questions

Where are you located?

We are located at 44 Sumners Road, Sumner (Next door to the Caltex Service Station).

You can view our map and get driving directions here.

What are your hours of operation?

We are open 24 hours a day, 7 days a week.

However our onsite  office is open 6 a.m. until 6 p.m. daily.

What type of services do you offer?

We offer 2 types of carwashes:

* in bay touch-free automatic  LaserWashes (2 bays)

and

*self service car washes (5 bays)

As well as the following:

*5 vacuum bays

*Vending machines with car cleaning products

View detail here.

How long does it take to wash my car?

The automatic takes up to 5 minutes, depending on the level you choose. The self-serve takes on average 6-8 minutes.

How much do your car washes cost?

The cost of the touch-free automatic LaserWashes are as follows:

Extreme Wash - $20.00

Deluxe Wash - $17.00

*The cost of the self service washes vary according to how many minutes are purchased.

Do you accept credit cards?

Yes! We accept Visa, Master Card, and American Express. We also accept debit cards. We offer automated payment centers that have a keypad similar to an ATM and are so simple to use. We accept cash up to a $20 bill and change is available at our change machine.

Are your car washes easy to operate?

The easiest! We have large, easy to read signs that will direct you through the process from the totally automated payment options to the actual wash experience. Simply drive into our wide, open bays and we automatically do the rest! We offer the optimal experience with optimal results!

What if I need assistance while I am using your car wash?

Our expierienced staff are on-hand to assist you 6 a.m. until 6 p.m. daily

Are your car washes safe for my car?

Absolutely! We don't touch your car, so we can't scratch your car! Also, we use biodegradable soaps and waxes that are ph balanced and specially formulated for cars. 

Will the undercarriage of my car be harmed?

No, just the opposite! Our underbody blast will actually preserve the protective coating of your undercarriage, removing salt, sand and road contaminants that can damage the undercarriage of your car year round if not regularly washed.

Will my 4WD, Truck or Boat fit in your car wash?

Sedans, Utilities and 4WD's up to a maximum height of 2.1m will be able to use the automatic LaserWash bays.

Larger vehicles including small trucks and mini vans and small boats will be accommodated in the self-serve wash bays.

 

Should I be concerned about my car's antenna or the satellite radio when I use the LaserWash TouchFree Car Wash?

No, there is no reason to be worried whatsoever. There is no physical contact with your vehicle and our automatic LaserWash machines whatsoever.

What about my cars interior?

We have coin operated vacuums and a ranges of car care products including fragrances,  towels, air fresheners,  and interior cleaners which are available from our vending machines.

How much does it cost to vacuum my car's interior?

 $1 will buy 3 minutes of time. 

Does the triple foam polish and clear coat protectant really make a difference?

Yes, the triple foam adds foaming polish with protectant which adds shine and aids in the drying process.  

Are you environmentally friendly?

Our technologically advanced touchless equipment uses less water and less electricity than typical car wash equipment. We use biodegradable soaps and waxes.

How do I contact you?

Call or email us! You’ll find our contact information on the Contact page. In addition, our phone number is posted at the car wash. 

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Useful Information

Should I use dish washing detergent on my car at home?

No! Dish washing detergents are designed to strip grease and grime and will actually strip off any wax protection your car has. The solutions used in our automatic and self-serve wash bays are specifically designed for cars.

How often should I wash my car?

Washing your vehicle is very important. You must keep pollen, dust, dirt, salt and grime from adhering to the surface of your car and possibly damaging the paint. You should wash your car at least once a week to prevent damage and corrosion or more often when it rains or snows. During periods when the roads are salted and the temperature hovers around 32 degrees, wash your car every other day or so to prevent corrosion.

What is acid rain and how does it affect my car's finish?

Emissions from chemical plants, industrial fallout, surface contaminants and other organic and inorganic materials are all components of acid rain. When these elements are deposited on your car's surface in a dry state, they appear as dust. When the dust gets wet, however, from dew or rain or snow, you now have a sulfuric acid mixture on your vehicle's paint finish. If this is left on your car for any period of time, especially if left in direct sunlight, etching may occur on the finish. Damage from acid rain can range from slight discoloration to pitting. Regular professional car washing can prevent any damage to your car, protecting not only the appearance, but also the value!

Why do car finishes fade?

Paint is designed to reflect light, which creates a shine. Ultraviolet rays damage paint and the way light is reflected. In addition to keeping your car out of sunlight as much as possible, washing your car regularly will minimize the oxidation process, greatly reducing the chances that the finish on your car will dull. We'll help you keep your car shiny!

How often should I wax my car?

You should apply a wax or polymer sealant every 2-4 months, depending on the circumstances, this will maintain the barrier coat to repel those contaminants and oxidisation.

What is the difference between a Polish and a Wax or Polymer Sealant?

Polish will remove light oxidisation and very fine scratches while enhancing the gloss of the paint but not leaving any protection. This should always be followed with either a Wax, which is a natural product, or a Polymer Sealant, which is a man-made product usually produced from a Silicon or Teflon base, to protect the shine and finish of the paint.

More Information?

Didn't find what you were looking for here? Drop us and email with your question or required information and we will answer it to the best of our ability.

If you think there is information or content that we should have here, please let us know, we will be happy to update the page with any relative information.